Privacy Policy

WeightLabel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our telehealth business system platform.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Practice name, medical specialty, business details
• Account Information: Username, password, and other account credentials
• Payment Information: Billing address, payment method details (processed through secure third-party processors)
• Communication Data: Messages, inquiries, and other communications you send to us

1.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services and platform
• To process your requests, transactions, and payments
• To communicate with you about your account, services, and updates
• To send you marketing communications (with your consent, where required)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve user experience

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Cloud hosting and data storage providers
• Email and communication service providers
• Analytics and marketing service providers

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Respond to legal process or government requests

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: