Terms of Service

These Terms of Service ("Terms") govern your access to and use of WeightLabel's website, services, and telehealth business system platform (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using WeightLabel's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

2. Description of Services

WeightLabel provides a complete white-label telehealth business system platform that includes:

• Business system setup and configuration
• CRM and automation tools
• Medical intake and doctor approval systems
• Pharmacy and fulfillment routing
• Patient communication workflows
• Onboarding and support services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding agreements to use our Services. Our Services are intended for licensed medical professionals and qualified business entities.

3.2 Account Registration

To access certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4. Payment Terms

4.1 Fees

Access to our Services requires payment of applicable fees as specified in your service agreement. All fees are stated in U.S. dollars and are non-refundable unless otherwise specified.

4.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide valid payment information and authorize us to charge your payment method for all applicable fees.

4.3 Refunds

Refund policies are specified in your individual service agreement. Generally, setup and implementation fees are non-refundable once services have commenced.

5. Use of Services

5.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree to:

• Comply with all applicable laws and regulations
• Maintain appropriate medical licenses and credentials
• Use the Services in a professional and ethical manner
• Protect patient privacy and comply with HIPAA and other healthcare regulations

5.2 Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services for any fraudulent or illegal purpose
• Resell or redistribute our Services without authorization

6. Intellectual Property

6.1 Our Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and designs, are owned by WeightLabel or its licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you provide to us. By using our Services, you grant us a license to use, store, and process your content as necessary to provide the Services.

7. Medical and Legal Compliance

You are solely responsible for:

• Maintaining all required medical licenses and credentials
• Complying with all applicable healthcare laws and regulations, including HIPAA
• Obtaining necessary patient consents and authorizations
• Ensuring proper medical oversight and supervision
• Complying with state and federal telehealth regulations

WeightLabel provides a technology platform and does not provide medical services, advice, or diagnosis. You are responsible for all medical decisions and patient care.

8. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy. You agree to comply with all applicable data protection laws and regulations, including HIPAA, when using our Services.

9. Disclaimers and Limitations of Liability

9.1 Service Availability

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. Services are provided "as is" and "as available" without warranties of any kind.

9.2 Limitation of Liability

To the maximum extent permitted by law, WeightLabel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9.3 Medical Disclaimer

WeightLabel does not provide medical services, advice, or diagnosis. Our platform is a technology tool, and you are solely responsible for all medical decisions, patient care, and compliance with healthcare regulations.

10. Indemnification

You agree to indemnify, defend, and hold harmless WeightLabel and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any law or regulation
• Your provision of medical services or patient care
• Any content you provide or transmit through the Services

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not relieve you of any outstanding payment obligations.

11.2 Termination by Us

We may suspend or terminate your access to the Services immediately, without prior notice, if you:

• Violate these Terms
• Fail to pay applicable fees
• Engage in fraudulent or illegal activity
• Fail to maintain required licenses or credentials

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which WeightLabel operates, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration or in the appropriate courts.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and WeightLabel regarding the Services and supersede all prior agreements and understandings.

16. Contact Information

If you have questions about these Terms, please contact us: